Refund Policy

100% refund prior to start of class. No refund after class has started. No student will be allowed to begin class without a full and complete registration.  Once a session starts, all missed classes will be rescheduled at a day and time convenient to client.  Upon 24hr. notification by client that a class will be missed, management will provide available classes for review and consideration. Client can request a makeup class prior to the make-up date, and any makeup classes you have available expire if you withdraw (and do not get carried over to future sessions). We cannot accommodate makeups for:

• Missed make-up lessons
• Private or Semi-Private classes (however, make-ups may be done in a group class)

Note: Brookland Swim Academy will be closed, following the Deanwood Aquatic Center close policy, and for previously scheduled vacation for our instructor(s). These days will be embedded in the schedule before release.

We will follow the Deanwood Aquatic Center’s Weather Policy and guidelines regarding closing due to inclement weather. Remember... safety first!